The website of the Ministry of Home Affairs tops the service portals of the Union Ministry
Tags: National News
The website of the Ministry of Home Affairs (MHA) has been ranked first under the Portal of Central Ministries in the National e-Governance Service Delivery Assessment.
The Digital Police Portal of National Crime Records Bureau (NCRB) under the Central Mantralaya Services Portal has been ranked second in the assessment.
This evaluation was done by evaluating service portals with the portal of their parent Ministry/Department.
The government portals that were assessed were divided into two main categories - State/Union Territory/Central Ministry Portal and State/Union Territory/Central Ministry Service Portal.
Four parameters of assessment
Ease of Use and Information Security
Privacy for Central Ministry Portals
National e-Governance Service Delivery Assessment
The National e-Governance Service Delivery Assessment was conducted in 2021 by the Department of Administrative Reforms and Public Grievances (DARPG) in association with knowledge partners NASSCOM and KPMG.
It is a periodic assessment aimed at improving the effectiveness of the States/UTs and the Central Government in the delivery of their online services to the citizens.
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