Dubai's airline Emirates unveils world's first robotic check-in assistant

Tags: International News

Dubai-based airline Emirates has unveiled the world's first robotic check-in assistant named 'Sara'.

An overview of the news

• The system is part of a new City Check-in and Travel Store that is set to launch in Dubai's Financial District.

• In addition to the new check-in facility, Emirates passengers with a valid boarding pass will also have access to select lifestyle amenities at ICD Brookfield Place, as well as exclusive discounts and special offers at a range of restaurants, gyms and luxury stores.

• Passengers can connect directly to the airport via taxi or Emirates Chauffeur Service.

• This latest innovation from Emirates aims to enhance the customer experience and make the check-in process more seamless and efficient.

What is the world's first robotic check-in assistant 'Sara'?

• 'SARA' will match customers' faces with scanned passports, check in passengers and guide them to the baggage drop area.

• This facility allows customers to drop off their luggage at the airport up to 24 hours in advance and up to 4 hours before their flight.

• Passengers cancheck-in via self-check-in kiosks, with Emirates agents at dedicated desks or with the help of Sara.

• The robot is equipped with facial recognition technology and can print boarding passes to make the check-in process more efficient. Sara is also portable and can move around to help those in need.

• Sources reveal that future iterations of the Sarah will also have weapons that can carry goods.