Dubai's airline Emirates unveils world's first robotic check-in assistant
Tags: International News
Dubai-based airline Emirates has unveiled the world's first robotic check-in assistant named 'Sara'.
An overview of the news
The system is part of a new City Check-in and Travel Store that is set to launch in Dubai's Financial District.
In addition to the new check-in facility, Emirates passengers with a valid boarding pass will also have access to select lifestyle amenities at ICD Brookfield Place, as well as exclusive discounts and special offers at a range of restaurants, gyms and luxury stores.
Passengers can connect directly to the airport via taxi or Emirates Chauffeur Service.
This latest innovation from Emirates aims to enhance the customer experience and make the check-in process more seamless and efficient.
What is the world's first robotic check-in assistant 'Sara'?
'SARA' will match customers' faces with scanned passports, check in passengers and guide them to the baggage drop area.
This facility allows customers to drop off their luggage at the airport up to 24 hours in advance and up to 4 hours before their flight.
Passengers cancheck-in via self-check-in kiosks, with Emirates agents at dedicated desks or with the help of Sara.
The robot is equipped with facial recognition technology and can print boarding passes to make the check-in process more efficient. Sara is also portable and can move around to help those in need.
Sources reveal that future iterations of the Sarah will also have weapons that can carry goods.
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