India Post Payments Bank launches WhatsApp Banking Services

Tags: Economy/Finance

India Post Payments Bank (IPPB) has announced the launch of WhatsApp Banking service in collaboration with Airtel, a leading private sector telecom company.

An overview of the news

• According to the Ministry of Communications, with this new service of India Post Payments Bank, customers can now easily access various banking services from their WhatsApp account through their mobile phones.

• Under this new arrangement, it will be delivered to customers through WhatsApp messaging solution Airtel IQ.

• Airtel will enable IPPB customers to seamlessly connect with the bank on WhatsApp.

• With this, customers will not only be able to avail multiple banking services conveniently, but will also be able to avail a host of services like locating the nearest post office.

• WhatsApp messaging will enhance the convenience of connecting with the bank directly at the customers' fingertips.

• With this, the Digital India Mission of the Central Government will also be taken forward.

• IPPB is a public sector bank which was launched in 2018 with the objective of providing banking services to the unbanked population of India.