J&K at the Top of all Union Territories in the delivery of e-Governance services
Union Minister Dr Jitendra Singh releases the e-governance service delivery assessment (NeSDA) 2021 Report.
Jammu and Kashmir has topped among all the Union territories in e-Governance services delivery.
J&K has managed to save around Rs 200 crore annually which was earlier spent on transportation of files.
According to the report, Kerala had the highest overall compliance score amongst all the States and UTs.
Meghalaya and Nagaland are the major state portals among the northeastern and hill states with an overall compliance of more than 90 per cent in all assessment parameters.
Kerala, Odisha, Tamil Nadu, Punjab, Karnataka and Uttar Pradesh had nearly 90 per cent compliance.
Among the central ministries, the Ministry of Home Affairs, Rural Development, Education, Environment, Forest and Climate Change are the major ministry portals with an overall compliance of over 80% in all assessment parameters.
The Home Ministry portal had the highest overall compliance score.
About National e-Governance Service Delivery Assessment (NeSDA)
It was constituted in 2019 by the Department of Administrative Reforms & Public Grievances (DARPG).
It is a biennial study.
It assesses effectiveness of e-Governance service delivery of states, union Territories (UTs) and Central Ministries.
Criteria of NeSDA
Finance, Labour & Employment, Education, Local Governance & Utility Services, Social Welfare, Environment and Tourism sectors.
The evaluation covered 56 essential services for each of the states and union territories and 27 services for the central ministries.
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