J&K at the Top of all Union Territories in the delivery of e-Governance services

Tags: National State News

Union Minister Dr Jitendra Singh releases the e-governance service delivery assessment (NeSDA) 2021 Report.

  • Jammu and Kashmir has topped among all the Union territories in e-Governance services delivery.

  • J&K has managed to save around Rs 200 crore annually which was earlier spent on transportation of files.

  • According to the report, Kerala had the highest overall compliance score amongst all the States and UTs.

  • Meghalaya and Nagaland are the major state portals among the northeastern and hill states with an overall compliance of more than 90 per cent in all assessment parameters.

  • Kerala, Odisha, Tamil Nadu, Punjab, Karnataka and Uttar Pradesh had nearly 90 per cent compliance.

  • Among the central ministries, the Ministry of Home Affairs, Rural Development, Education, Environment, Forest and Climate Change are the major ministry portals with an overall compliance of over 80% in all assessment parameters.

  • The Home Ministry portal had the highest overall compliance score.

  • About National e-Governance Service Delivery Assessment (NeSDA)

  • It was constituted in 2019 by the Department of Administrative Reforms & Public Grievances (DARPG).

  • It is a biennial study.

  • It assesses effectiveness of e-Governance service delivery of states, union Territories (UTs) and Central Ministries.

  • Criteria of NeSDA

  • Finance, Labour & Employment, Education, Local Governance & Utility Services, Social Welfare, Environment and Tourism sectors.

  • The evaluation covered 56 essential services for each of the states and union territories and 27 services for the central ministries.

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