TCS wins second phase of Passport Seva project

Tags: Economics/Business

The Ministry of External Affairs (MEA) has selected Tata Consultancy Services(TCS) for the second phase of the Passport Seva Programme, following ‘successful’ implementation of its first phase. The order value is likely worth at least ₹6,000 crore

• In this phase, TCS would refresh existing facilities and systems, and develop ‘innovative’ new solutions to enable the issuance of e-passports.
• Use of technologies such as biometrics, artificial intelligence, data analytics, chatbots, auto­response, natural language processing, and cloud would help enhance the citizen experience
• This Passport Seva project was first introduced in 2008 through public­-private partnership for enhanced citizen service.
• As of February 2021, TCS (Headquartered in Mumbai) is the largest IT services company in the world by market capitalisation